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You can contact us via email [email protected] and we will resolve your issue asap.Your satisfaction is important to us, Michael, and we will do our best to improve a current system.

The player from Greece is having difficulties withdrawing winnings due to incomplete verification. The player managed to resolve the problem by contacting the casino's support.

The player from Quebec had requested a withdrawal prior to submitting his complaint. Unfortunately, his winnings hadn't been received at that time. After communicating with the Complaints Team, the player confirmed that the casino had made the first payment and he had planned to continue withdrawing.

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

We rent all of our games from different providers, which means that you have the same chance to win with us as you have on any other gaming site.

You can imagine what happened with the 130 euros, convert 1500 euros with 130 euros. That doesn't work, you have the option to buy free spins, but you can do that in the 5 days only once. It happened as it had to, the money is gone. I still don't know who of the ladies was right.

Проверка свободного места: Убедитесь, что в любой момент вашем устройстве за глаза станет свободного места для стабильной работы приложения.

He also mentioned that the issue had affected other players on the site. After the complaint was transferred to the relevant team, the player confirmed that the payout had been successful and he had received his money. Consequently, we marked the complaint as 'resolved' in our system.

As far as we know, no relevant casino blacklists include PinoCasino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest click misconduct against customers. It's advisable for players to factor this in when making their casino choices.

The player from Quebec faced difficulties finalizing account verification to withdraw funds from a casino. The casino had asked for a statement from the "Interac" account, which the player insisted was impossible, as Interac is an intermediary service and does not provide statements.

After some confusion about the refund process, the player had confirmed that he received the refund as a combined payment with another dispute. The issue had been resolved successfully with the player receiving his funds, leading to the closure of the complaint.

Не забудьте по прошествии времени зайти в настройки как и поменять этот временный пароль всегда постоянный.

Выберите, укажите валюту равным образом дополнительно выберите приветственный бонус – можно получить бонус либо до гроба казино, либо всегда ставки.

You can send us a letter to [email protected] with the subject "casinoguru". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.